Guide

Offer Same Day Delivery Without a Fleet

Big retailers made same day delivery normal. Here's how a small business can offer it without buying a van or hiring a driver.

From our business courier team. Also see same day delivery for online stores.

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1. Pick your delivery area

Start where most of your customers are. Check which zones are cheapest from your store or warehouse on our zone map, and offer same day there first.

2. Set an order cut-off

Choose a time that gives you room to pick, pack and book, such as orders by 11am delivered today. Show it clearly at checkout.

3. Price it so it pays

Price your common routes on our booking page, then charge customers a flat same day fee that covers your average cost. Many stores make same day free over a set order value.

4. Package it properly

Same day jobs aren't sorted through depots, so packaging can be lighter, but label clearly with the customer's name, phone number and any delivery notes.

5. Book with a partner, not a platform

Use a courier who answers the phone and gives you tracking for every job. If you're sending daily, a free business account saves your addresses and comes with rates set for your business.

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Before you book

Is same day delivery worth it for a small store?

If your customers are local and your competitors make them wait, it's a reason to buy from you.

What should I charge customers?

Your average courier cost, rounded to a simple flat fee, or free above an order value that protects your margin.

Can you collect from my home business?

Yes, from any address in our zones.

Do you integrate with my online store?

Not yet. Book each delivery online, or ask about a scheduled daily pickup.

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